I have been a patient of Rideau Town Dental Care Team since 2004. When Dr. Walid took over in 2009 it was immediately apparent that he was truly a special health professional. My family and I very much appreciate the care and professionalism we have always gotten from the team. We feel part of the family! A special thanks to Veronica and Emily for their excellent care.
Receptionist (Kristi) was excellent given the conditions in dealing with this pandemic. Cleanliness of reception room is excellent as well as the operating room for my appointment. Excellent hygienist who worked so diligently, focused and caring in all she performed.
Everything was excellent and timely and have made my next appointment this coming summer.
THANK YOU ALL.
After not being to the dentist for some time, I had a lot of fears and anxiety about finally going back, as I knew that I would need work done. Dr. Walid Al-Saadi and his staff have made this whole process the absolute best experience I have had at a dentist office. I would highly recommend their clinic to any one looking for a new dentist.
Outstanding experience! I broke a big chunk of my front tooth opening a plastic bag and I got very worried that I have to implant or put a fake new tooth which could be expensive, but Dr. Walid (I think this is his name) put me at ease when I phoned the clinic and fixed it the next morning with ease and without putting a new tooth. It looks so natural now that I dont know which tooth it was! Strongly recommended.
By far the best team to go to if you want to be taken care of! The entire office is always SO CLEAN, and now they have taken extra measures to ensure everyone is safe! Recently visited and I was a bit anxious about the work needing to be done, but was distracted with friendly conversation by the hygienist and then was comforted again by Dr.Walid- I felt absolutely no pain during my visit!
A big Thankyou to Kristi the receptionist who is always friendly, sends out reminder texts to remind me I should be going in, and making the claim/payment part so incredibly easy!
You guys are the best!
Had the pleasure of returning for my periodic checkup at Rideau Town Dental Care today. As usual, the team did not disappoint: From the Reception, to the X-ray Tech, to the Hygienist, the whole process was welcoming, smooth, painless and extremely efficient (even in this Covid era!!). Dr. Walid topped off the visit in his typical affable and engaging style with expert observations and concise recommendations. After a multi-decade military career of criss-crossing the country from one mediocre dental office to another, we count ourselves extremely lucky to have found such an exceptional team that so deftly combines Professional Skill, Exceptional Patient Care and Pro-Active Customer Service for the entire Family. Awesome! Thank You!
I have never had such a great experience as I did in my entire life going to the dentist. 100% the best place EVER to go to. Not only is everyone so kind and caring, they are amazing and make you feel so comfortable. First time I ever go to the dentist and walk out with a smile. Seriously love that place.
I was nervous about oral surgery (wisdom teeth extraction) so I called in advance to let them know. The staff was very understanding and went above and beyond to make me feel comfortable before and during the extraction. The procedure went smoothly and I was pleasantly surprised to receive a follow up call the next morning to check in and confirm everything was going as it should.
Thanks very much to the team at Rideau Town Dental!
One word covers my experience with Dr. Walid and The Staff-----Brilliant!
Our son just had his very first dentist appointment at Rideau Town Dental. The staff were so wonderful and so welcoming to him. He was so excited, and the team did the most wonderful job explaining everything that would be happening during his appointment. We could not be happier with his first dental experience!
Excellent staff. Attentive, caring and professional. They were very good with my 7 year old daughter who was very nervous. Dr Al Saadi does a wonderful job, little to no pain and he genuinely cares.
Great service, great staff. Went for a cleaning, done very efficiently and professionally! Highly recommended.
As someone who has a significant phobia regarding dental work, I have found Rideau Town Dental Care to be extremely understanding, gentle and accommodating.
From the moment you walk into the clinic you know that you are in competent and caring hands. I highly recommend them.
Recently had my wisdom teeth done and it went really well! Been going to this dental office for around 3 years now and not once have I been disappointed. Super clean, nice staff, and Dr. Walid is certainly someone who earns your trust through exceptional dental practice. Overall I highly recommend!
Thoughtfully observed pandemic procedures upon arrival; good distancing created inside facility with carefully constructed bubbles for each client session with hygienist/dentist. Professional staff. A good experience.
My family has been going to Dr Walid since my kids were little and he has always done great work. Highly recommend.
I have been going to Rideau Town Dental for a very long time and always get exceptional care. Carrie and Emily are amazing and so great with children. I highly recommend!
Always friendly staff in the office as well as the clinical rooms. The changes to the work environment to cope with Covid were appreciated.
I have always been very scared of dentists and had to change when my former dentist retired. We started out with an exam two weeks ago to be told I needed a wisdom tooth removed. I am 50... As Dr. Walid promised me, I never felt the needles, it was a quick, painless and even enjoyable time! Congrats to Dr. Walid and all the caring staff!
As always, my latest visit for semi-annual cleaning went very well. No wait after appointment time and a very competent technician. While a visit to a dentist is not one of my favourite outings, Dr Walid Al-Saadi is the best dentist I have ever encountered in my 74 years.
Kingston East Office
7:30 am - 6:00 pm
7:30 am - 5:00 pm
Friday - Sunday:
Monday - Friday:
8:30 am - 5:00 pm
Kingston West Office
Monday - Friday:
8:00 am - 5:00 pm